Energy Ombudsman: British Gas the most complained about energy company so far in 2024
Once again in 2024, British Gas tops the list as the energy company with the most complaints escalated to the Ombudsman – according to their latest published data.
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British Gas Lite
Centrica and British Gas' much-discussed new billing platform has undergone several iterations over the years, but one of the earliest incarnations of their "digital first" platform is British Gas Lite.
OVO to pay £2.37 million for customer complaint failures
OVO Energy has been ordered to pay £2.37 million following an Ofgem investigation into its handling of customer complaints.